Potentially improved kiosk's self-service experience will allow customers to skip queues and get their orders more quickly. In the video below you may find offered KFC's in-store kiosks experience.
Improving Ukrainian KFC's Restaurants In-store Kiosks Experience
The idea of this project was to reimagine Ukrainian in-store kiosks experience of KFC's restaurants. Unfortunately, local KFC's in-store kiosks don't have English localization, accessibility mode, also it has multiple interface issues such as in the screens below.
To create a great customer experience that was essential to build a series of wireframes with corrected interfacing. As a result, we received the following improvements:
Potentially improved kiosk's self-service experience will allow customers to skip queues and get their orders more quickly. In the video below you may find offered KFC's in-store kiosks experience.
Potentially improved kiosk's self-service experience will allow customers to skip queues and get their orders more quickly. In the video below you may find offered KFC's in-store kiosks experience.